Alastair Black.
Senior Salesforce Analyst.
I design and build systems that make businesses run better — custom Salesforce solutions, intelligent workflows, and AI integrations that actually deliver measurable results.
Six areas of focus.
Deep expertise across the Salesforce ecosystem and modern automation tooling. I build systems that are maintainable, documented, and owned by the business.
Salesforce Engineering
Custom Apex, Lightning Web Components, and Flows beyond standard configuration. Live dashboards, automated handoffs, data quality rules, and reporting that answers real business questions.
Workflow Automation
n8n orchestration connecting CRMs, finance tools, databases, and communication platforms into reliable pipelines with logging, retries, and error handling built in from day one.
AI & RAG Systems
AI agents grounded in proprietary documentation. Semantic search, vector embeddings, and local LLM deployment for sensitive workloads. Faster answers without hallucinated policy.
Finance & CRM Integration
CRM-to-finance sync, automated invoice generation, payment status tracking, and reconciliation reporting. Clean data handoffs between Sales and Finance without manual relay.
Document Intelligence
LLM-powered extraction from PDFs, invoices, and contracts. Structured data output without retyping. Review queues for exceptions. Clean integration into databases and CRMs.
Intelligent Onboarding
AI-guided onboarding built from existing documentation. Structured learning journeys, checkpoint assessments, live LLM agents for questions, and an AI co-pilot during first real duties.